Terms & Conditions

Reservation & Payment

  • All reservations must be made through our website, phone, or email.
  • Payment is due upon completing reservation request, reservation is not complete until payment has been made.
  • We accept payment via; VISA, MC, AMEX and Discover. Cash App Pay and Klarna are also accepted.

Rental Agreement

  • The renter agrees to take full responsibility for the safety and supervision of all individuals using the inflatable equipment.
  • The renter is responsible for ensuring that the location where the inflatable is set up is free of debris, sharp objects, and any hazards that could damage the equipment or cause injury.
  • The inflatable will be delivered, set up, and taken down by BB BOUNCE employees or authorized agents.

Delivery & Setup

  • BB BOUNCE will arrive at the scheduled time to deliver and set up the inflatable.
  • The renter must ensure the setup location is accessible and clear of obstacles.
  • The renter will be required to provide adequate space, as per our instructions, to safely operate the inflatable.

Safety Guidelines

  • Only the number of users (or maximum weight capacity) thats recommended, for each inflatable, may use the equipment at one time. Please refer to the specific bounce house for this information.
  • Adults are not permitted in inflatable units unless specified.
  • The renter agrees to supervise the equipment at all times to ensure safe and proper usage.
  • No shoes, food, drinks, sharp objects, or face paint are allowed on the inflatable.
  • No rough play, flips, or dangerous activities should occur on the inflatable.

Weather Policy & Refunds

  • BB BOUNCE strives to provide excellent service regardless of weather conditions. However, we do not offer refunds for cancellations or issues arising due to weather conditions.
  • In the case of inclement weather, including but not limited to rain, high winds, or thunderstorms, we will attempt to reschedule the rental at no additional charge, based on availability.
  • The renter understands and agrees that weather conditions may prevent the safe setup and operation of the inflatable.
  • No refunds will be issued if weather conditions are not favorable for the event and the inflatable cannot be used or set up, except in cases where rescheduling is not possible.

Cancellation Policy

  • If the renter cancels the reservation at least 3 days prior to the scheduled rental date, they will receive a 100% refund of any deposits made.
  • Cancellations made less than 3 days out, from the rental date, are not refundable.
  • Cancellations made due to weather-related concerns may be rescheduled, but no refunds will be issued for deposits or payments made towards reservation.

Damages & Liability

  • The renter agrees to be financially responsible for any damages to the inflatable or other rental equipment caused by misuse, negligence, or abuse during the rental period.
  • The renter assumes all liability for injury or damage(s) that occurs while the inflatable is in their care, custody and control.
  • BB BOUNCE is not responsible for injuries or damages resulting from the use of the inflatable.

Indemnity

  • The renter agrees to indemnify, defend, and hold harmless BB BOUNCE, its officers, employees, agents, and subcontractors from any and all claims, liabilities, damages, costs, or expenses arising out of the rental and use of the inflatable.

Safety & Compliance

  • The renter agrees to comply with all applicable laws and regulations regarding the use of the inflatable.
  • All inflatable units are inspected for safety and are maintained in good working order.
  • [Your Company Name] reserves the right to refuse service if the inflatable setup location is deemed unsafe or unsuitable.

Photographs & Media

  • BB BOUNCE may take photographs or videos of the rental event for promotional purposes. By renting from us, the renter grants permission for such use of their event's photos/videos. If photographs & media are not authorized please inform BB BOUNCE upon making a reservation.

Miscellaneous

  • These terms and conditions may be updated from time to time. Please review them periodically.
  • Any disputes will be resolved in the jurisdiction where BB BOUNCE is located.

By proceeding with your booking, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

For any questions or concerns, please contact us at [contact details].